Free download Download EtreCheck EtreCheck EtreCheck


Free download Download EtreCheck EtreCheck EtreCheck

FAQ

How do I use EtreCheck 4?
There are a number of ways to use EtreCheck 4. You can use it just like previous versions of EtreCheck and post an EtreCheck report on an internet discussion forum like Apple Support Communities. Now, with EtreCheck 4, you have more options. EtreCheck 4 gives you extensive information about your Mac in an easy-to-read format. Etrecheck 4 includes links to Apple and 3rd party support resources for even more detailed information. Finally, EtreCheck 4 can identify dozens of specfic, common problems.
What do I do with the EtreCheck report?
EtreCheck was designed for use on Apple Support Communities. Run EtreCheck, generate a report, and paste the report into a new question on Apple Support Communities. Be sure to include a good description of the problem. People who see your report will have a better idea about where the problem is and can give you more accurate instructions that will resolve your problem more quickly and easily than if you had not included an EtreCheck report.
Is Apple Support Communities safe?
Apple Support Communities is about as safe as the rest of the internet, for whatever that is worth. Like any internet site, there are people who sincerely want to help you and then there are people who only want to scam you. You can use EtreCheck to help differentiate between them. If someone asks you for an EtreCheck report, it means they want to help you and they want to do it safely. But if someone tries to tell you EtreCheck is harmful or a "junk app" - watch out! You are being scammed! This happens even on Apple Support Communities.
Is EtreCheck safe?
EtreCheck is designed for safety. It never asks for your password. If your password is needed to delete adware, the Finder will ask for it. It automatically hides any personal information. It never changes anything on your machine. EtreCheck is cryptographically signed with my Apple Developer ID.
Does EtreCheck fix malware and adware?
Yes! EtreCheck can detect and remove adware and malware. EtreCheck is not a traditional antivirus tool that checks for only a handful of known Mac adware or malware, and millions of Windows malwares that are harmless to a Mac user. Instead, EtreCheck looks for specific behaviours that are commonly used by malicious software like adware and malware. This enables EtreCheck to detect new adware and malware before any other security tool. EtreCheck can do this without the constant signature updates required by traditional antivirus software.
What if EtreCheck or people on Apple Support Communities can't solve my problem?
Unfortunately, not all problems can be solved on a internet-based tech support web forum. Some problems require in-person diagnostics by a trained technical support engineer. You can always contact Apple Support directly or an Apple Authorized Service Provider. They can provide one-on-one assistance either in-person or via internet screen-sharing.
Any other tips?
Sure! Read Etresoft's Tips for a Healthy Mac